Return Policy
- You can request a return within 30 days of receiving the item.
- The item should be unused, in its original packaging, and include all accompanying accessories and invoice.
Return Process
- Please contact Rhyefly LLC via email to submit a return request, stating your order number and reason for return.
- We will review your request and provide return instructions within 1-2 business days.
Return Address
Rhyefly LLC
3208 N Lookout St, Claremont, NC 28610
Refund Policy
- Once we receive the returned item and confirm it meets the return requirements, we will process your refund within 5-7 business days.
- The refund will be returned to the original payment account. The exact arrival time depends on your bank’s processing speed.
Shipping Costs
- For returns due to product quality issues, Rhyefly LLC will cover the shipping costs.
- For returns for other reasons, the shipping costs will be borne by the customer.
Special Circumstances
- Returns or refunds will not be supported if the return period has expired or the product’s condition does not meet the return requirements.
- Failure to follow the procedures may result in abnormal situations that affect return processing.